Website Maintenance Contracts

Wallstudios offer professional, cost effective Website maintenance and support services to help take care of all your website support needs.

Regardless of whether we designed and build your website we can provide you with professional, reliable support. Helping you to manage, maintain and improve your website or websites.

Detailed below are our standard website maintenance support packages.

Website Maintenance Packages

Bronze Package

2 hour of
website support
each month

$260

Save $40 each month*

This email address is being protected from spambots. You need JavaScript enabled to view it.

Silver Package

3 hours of
website support
each month

$360

Save $90 each month*

This email address is being protected from spambots. You need JavaScript enabled to view it.

Gold Package

5 hours of
website support
each month

$550

Save $200 each month*

This email address is being protected from spambots. You need JavaScript enabled to view it.


*When compared to our standard hourly rate. All prices quoted are monthly costs and exclude GST.

If you require more than 5 hours support time per month, contact us and we will be happy to provide a quote for a package that matches your needs.

If you run a small business and are looking for help without wanting to commit to a maintenance contract you may find our Pay As You Go service ideal for your needs.

 

Frequently Asked Questions

What can I use my support time for?

Your support time can be used for consultation, or for any of our Website services. Current clients use contract time for tasks such as; content updating, adding new pages, or telephone support and consultancy.

What type of work can be completed in one hour?

As a rough guide, text changes on an existing web page might take between 5 and 10 minutes, adding a new page to your site might take around 30 minutes.

If I sign up for a maintenance contract, how does it work?

When you sign up, you can give new support requests to your us on 0438 516 115 or by This email address is being protected from spambots. You need JavaScript enabled to view it.. Our office hours are 9am to 5pm, Monday to Friday.

What if I use more than my contracted hours in a month?

If you use more than your contracted hours in a particular month, any further support requirements will be quoted for separately at our standard rate ($150 + GST per hour). We will advise you before you go over the allotted hours and ensure that we get the go-ahead from you before carrying out any work that will incur additional costs.

And if I don't use all my hours in a particular month?

If you do not use all your support hours in a particular month you can 'carry forward' the equivalent of 1 month's support time to the next month.

For example if your contract gives you 2 hours of support time per month, the maximum amount of unused support time you can carry forward is 2 hours.

Is there a minimum contract length?

The minimum contract term is 6 months. Contracts are payable in advance via a monthly standing order.